FAQ

Home / FAQ

FAQ

  • How soon can we get a reply after we send you an inquiry?

    In working days, we will reply to you within 12 hours after receiving the inquiry.
  • Are you a direct manufacturer or a trading company?

    We are a manufacturer, and we also have our own international trade department. We are an integration of industry and trade.
  • What products can you provide?

    We mainly produce irons, personal care products and steam mops.
  • Can you make customized products?

    Yes, we can make customized products, and we can develop and produce products according to drawings or samples provided by customers.
  • What is the production capacity of your company?

    We have 12 production lines and can produce 500W sets of products annually.
  • How many employees does your company have, and how many technicians are there?

    The company currently has more than 850 employees, including more than 50 professional and technical personnel and more than 10 engineers.
  • How does your company guarantee product quality?

    First of all, we will have corresponding inspections after each process. For the final product, we will do full inspection according to customer requirements and international standards
  • What is the payment method?

    When quoting, we will confirm the transaction method with you, usually FOB. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course, L/C can also be accepted.
  • How to deliver the goods to customers?

    Usually we ship by sea, because we are in Ningbo and we are very close to Ningbo Port, so it is very convenient to export by sea. Of course, if the customer’s cargo is urgent, we can also transport it by air. Ningbo Airport and Shanghai International Airport are very close to us.
  • Where are your goods mainly exported to?

    Our products are mainly exported to dozens of countries such as the United States, Russia, Germany, Japan, Spain, Italy, Britain, South Korea, Australia, Canada and so on.

Contact Us

*We respect your confidentiality and all information are protected.